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TN Visa for a Customer Success Manager?

Hi, I'm 23, graduated from university in the US, recently got a job offer for a customer success manager at a Fintech. I have a degree in information systems from a top business school in the US. Should I apply under technical writer or computer systems analyst for this? Please help me:)

Here's some bullet points my manager wrote in the letter:

​

Develop a deep understanding of our clients’ organizational structure, each users’ role,

and day-to-day function

 Collate this information as feedback to be shared with the strategic accounts team and

other relevant departments, including product development and data operations.

 Act as a consultant and problem solver by understanding the pain points in our users’

existing workflow, then strategize and train customers on how to reach solutions and

desired outcomes by using Preqin products. This will include the writing and development

of technical user documentation to be shared with the customer and their organization.

 Discover ongoing opportunities to weave in products/services into our clients’

daily workflow and communicate this using in-person/virtual demonstrations, technical

presentations, and documentation.

 Ensure subscriptions are configured and optimized with appropriate alerts, saved

searches, target lists etc.

 Nurture relationships with strategic accounts; drive ongoing education and continued

value of our products and services through the appropriate medium, including

documentation and demonstrations.

 Proactively and empathetically engage clients at risk, ensuring urgent client issues are

resolved in a timely manner.

 Discovering trends for churn, optimizing processes for danger accounts moving forward.

 Collaborate and build relationships with healthy accounts. Discover trends for Success to

implement as best practices for similar account types/use cases moving forward. Source

client testimonials, referrals, etc.

submitted by /u/AmbiguousLikeness
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source https://www.reddit.com/r/immigration/comments/qo7h0c/tn_visa_for_a_customer_success_manager/
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