Money order still not cashed for STEM OPT

My STEM OPT application was delivered on 11th May but my money order still hasn’t been cashed. I’m getting a little worried. I chatted with an agent today and they said it takes 60 days to generate receipt numbers due to Covid-19 delays. Isn’t that too long a wait time? Also, on the chat with Emma, it says if your money order hasn’t been cashed, it means your application may have been rejected at the lockbox. I’m getting a little panicked. Will sending an email to lockbox support help?

submitted by /u/S-_-B
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source https://www.reddit.com/r/immigration/comments/nsbsy5/money_order_still_not_cashed_for_stem_opt/