Skip to main content

Fragomen

I’m at my wit’s end with this law firm. They’re breaking all kinds of business codes and we are helpless against all their practices.

  1. Unrealistic estimates of H1B transfer filing time (I’ve had it done in 4 weeks by a small law firm before, but Fragomen has estimated 10 weeks, citing no real explanation or timeline but they’re very busy. Not professional. )
  2. No signatures, names, contact numbers in any of their emails, never identify themselves. No customer support contact number either. It’s like a shady underground club.
  3. When asked to make a simple date correction in the submitted questionnaire, they gave me roundabout answers, took 5 days to respond, and eventually I asked them to re-open my questionnaire and they sent me a new one. The questionnaire which took me 3 hours to complete, was wiped out. If anything bad happens to my filing, they will not take responsibility.

All of this sounds like huge grounds for complaints, but of course no way to complain.

We all work for our money. We all have busy days. We don’t give this kind of service to our customers. It seems that they have found a perfect market where end customers will not say peep about their poor quality and they can make money from big corporations on the back of poor employees, some of whose lives are being affected by their practices.

And to think this is the state of “legal immigration”.

Do we as the employees have any type of rights in this case? Does anyone know their customer support number? Or any way to communicate other than the anonymous emails?

submitted by /u/noreplypal
[link] [comments]

source https://www.reddit.com/r/immigration/comments/nrga3k/fragomen/
Labels:

Popular posts from this blog

N-400 form {"data":null,"error":{"developerMessage":null,"userMessage":null}} message

A few questions: I filed my N400 naturalization on March 23, 2020. Nearly one year later on Feb 2021 they sent me a notice that they'll reuse my biometrics from my green card application, but they won't refund the biometric fee! At the same time April 2021 showed up on my account as the expected completion date. Last week, the status was "17 days". Today the estimated time of completion has disappeared!!! Any idea what that means? More importantly - When I click on "View PDF" link under "N-400 Application for Naturalization", to see my actual N-400 form, I get " {"data":null,"error":{"developerMessage":null,"userMessage":null}} " message! The form is also missing under "Documents -> Your Uploads" tab! So, it appears that my N400 form is missing! What does that all mean, considering that it's impossible to file without N400 form! Finally, under profile, My name is incorrectly sp...
Read more

Form I-485, Application to Register Permanent Residence or Adjust Status -

Uscis.gov - USCIS August 28, 2024 at 05:12AM Form I-485, Application to Register Permanent Residence or Adjust Status Edition Date: 08/28/24. Starting Oct. 28, 2024, we will accept only the 08/28/24 edition. Until then, you can also use the 04/01/24 edition. You can find the edition date at the bottom of the page on the form and instructions. from RSS Feed
Read more

NVC Case FE Review note

Hi everyone, my family and I are under the F3 category and we just received a notice from NVC that our documents have been approved and that we are Documentarily Qualified. My only concern is this message that we received today in addition to the acceptance: ​ " [Name of petitioner] does not meet the minimum income requirement to sponsor the intending immigrants for this case. The consular officer will make a decision regarding this requirement at the time of the interview. For more information, please visit https://www.uscis.gov/i-864p . To avoid delays, an additional Affidavit of Support Form I-864 for a joint sponsor may be submitted." ​ We already have a petitioner and a household sponsor (the household sponsor's income is above the required level), but still unsure why we received this. Has anyone else received this message? All of our documents say "Approved" on NVC. Does this mean we have to find another sponsor? Can we show the consular officer our ...
Read more