My PCR test result was rejected at the borders because it wasn't printed (result emailed) and didn't have a stamp. Can I ask for a refund at the lab who took my PCR test?
I'm currently in a country called Montenegro. I'm a U.S Citizen and tried to cross borders by taxi. I took the PCR test Friday at a private lab. By Saturday night I had my result emailed to me.
I took this PCR test with me, only to be denied entry at the borders of the Bosnia and Herzegovina. The border patrol told me it has to be printed and even though he can overlook that for me, the result in the email did not have the doctor's signature or a stamp. They could not let me through.
I am now furious because I spent close to 150 euros for the taxi. I had to spend another 100 euros for Air BNB last minute to book a stay til about Tuesday. And waiting for the lab to open because they're closed during the weekend. On top of the 80 euros for the useless PCR test result.
In total this PCR test cost me about 330 euros.
My question is what are my options? I want to demand for a free PCR test on top of a refund because this was the lab's fault.
Has anyone been in this situation? Or what advice