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SSA thinks I'm a non-citizen when I was naturalized as a minor

My parents obtained their citizenship around 20 years ago while I was a minor. Over the last 20 years, I've held various jobs, paid my taxes, have a social security card, and driver's license. The last job that I applied for ran a background check through Homeland Security (the check had a specific name, don't remember) and I came back as "non-citizen". This wasn't a problem with previous jobs but I don't know if they ran the same check. I called them, and it turns out that the Social Security Administration's system has me as a non-citizen. I explained that I was naturalized as a minor when my parents got their citizenship and the Homeland Security person fixed my status as far as the background check which allowed my hiring for the new job to proceed. They also said I need to call SSA to have this incorrect "non-citizen" status fixed. I believe Homeland Security's own system had me as a citizen, I can't remember exactly.

That was 2 years ago, and today I finally called SSA. Yes, I'm lazy, plus I have time to call now that I'm working from home. SSA confirmed that their system still shows me as "non-citizen" and basically said I need to provide paperwork to prove my citizenship. I don't have any paperwork other than my social security card (which, apparently, is not enough). I don't think my parents have anything besides their certificate of citizenship. SSA suggested I call back Homeland Security to ask if they have any proof of my citizenship and to send that to me. Well, the initial guidance from the SSA person I was talking to was to just call Homeland Security and have them fix it, when it was Homeland Security who told me to call SSA 2 years ago.

I have a feeling this is going to eat up many hours of my time with government agencies pointing their fingers at each other so I wanted your advice on how best to proceed.

  1. I've asked my parents to search for any paperwork but I don't think they'll find anything besides their certificate of citizenship.
  2. Does my parents getting their citizenship automatically grant me citizenship as a minor or was there some paperwork they had to file for me which they possibly didn't? I did receive my social security card...
  3. Any advice on how to solve this without wasting away sitting on hold for hours?

Appreciate the help!

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