I know consulates are not open and immigration is not happening at the moment. Recently I got an admit from a US university and they told me to pay my visa and SEVIS fees and be ready so I can book an appointment at the earliest whenever consulates open up. Accordingly I paid my F1 visa fee via NEFT transfer through my bank'e mobile app. The website for visa(usatraveldocs.com) gave me an unique account no(TIER followed by an unique no) and told me to transfer the fee to that account. The fee was paid but I didn't get a receipt from the website for the same. I searched on the web and most people suggested filling the unique account no omitting the TIER as the receipt no but that didn't work. A few people also said that the application automatically matched the payment with the user and showed them a notification saying they had an unredeemed receipt, but even that is not happening in my case. Any suggestions as to what I can do?
TLDR: paid the visa fee online via NEFT but didn't get a receipt and the application is not accepting account no as a receipt no.
PS: I do have a receipt from my bank application as proof that the amount is paid.