I posted this on the F1 visa subreddit but I figured I'd post here as well.
I submitted my OPT application on February 16 and got the text notification that my case was received on February 24 and form I-797 was being mailed to me. I have informed delivery set up on my address and last week I got a notification that I had a piece of mail coming from Potomac. I assume this was form I-797 being sent to me but as of right now, it hasn't shown up. I tried contacting USPS since it has been more than a week at this point and they haven't been the most helpful with this issue. They just told me to wait. I contacted them again and this time they said they were going to look into it.
What should I do? Can I request a resend of I-797? Would there be an issue if I never receive I-797?
Any help is appreciated.
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source https://www.reddit.com/r/immigration/comments/m2eqqx/missing_delivery_of_i797_from_usps/