Successful Interview

Hey everyone I have a quick question. So i had my Interview at the US embassy on July 29th, 2020. The consular officer informed me I was approved and handed me a white slip stating i would receive my visa from 7-10 business days. So far it’s been 10 business days and I haven’t heard anything. When i check my case status it says “ Refused “ why would it say refused when she clearly told me I was approved? They kept my passport and all other documents. Can anyone enlighten me?

submitted by /u/J0sh630
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